Paying your bills

We aim to make paying for our services as easy as possible. Our payment options are listed here:

Our automated payment line:

The easiest way to pay is via our dedicated payment line. You can use this number to make a payment, check your balance or set up a Direct Debit (you’ll need your account number to hand):

0333 000 9988

Lines are open 24 hours a day, seven days a week.

Direct Debit

Direct Debit is one of the safest and most convenient ways to pay, as it means you can spread the cost and ensure your bills are paid on time.

To set up a Direct Debit, please call the number above between the hours of 8am-6pm, Monday to Friday.

Online banking

To make a BACS payment directly from your bank, use our sort code and account number below. Please remember to use your account number (you’ll find this on your bill) as the reference so we know where the payment has come from.

Sort Code: 40-11-60

Account Number: 60030414

Our automated payment line

We have a dedicated payment line for our business customers that is both simple and quick to use. 24 hours a day, seven days a week. You’ll need your account number to hand.

Call us on 0333 000 9988.

At your bank

Use the giro slip on your bill to make a payment the next time you visit your bank. You can also make payment at any HSBC bank for free.

By cheque

If you wish to pay by cheque, simply put it in an envelope along with a note of your account number, and post it to:

South East Water, Payment Processing Department, PO BOX 305, Sheffield, S95 1AP.

If your cheque is for multiple accounts then please ensure you include all giro slips for each account.